The Tuul Crib 7,336 #1 Posted December 9, 2019 So I'm dealing with a seller that sold me a gasket set for a K3 41. When I get it all the gaskets are correct so I start putting the motor back together and decide to put the crank seals in later after the engine is together. When I get to that point I realize that the first seal on the PTO side just dropped right in no resistance when I looked at the other seal for the fly will side it is the same size crank seal . I am fighting eBay and being ignored by the seller on this issue. they sent me a prepaid return label but I cannot explain to these people I cannot return the product because it already installed in the motor. I have even given the seller the correct part number for these seals to make it right they just don't get it ! 1 1 Share this post Link to post Share on other sites
ZXT 2,401 #2 Posted December 9, 2019 1 hour ago, The Tool Crib said: So I'm dealing with a seller that sold me a gasket set for a K3 41. When I get it all the gaskets are correct so I start putting the motor back together and decide to put the crank seals in later after the engine is together. When I get to that point I realize that the first seal on the PTO side just dropped right in no resistance when I looked at the other seal for the fly will side it is the same size crank seal . I am fighting eBay and being ignored by the seller on this issue. they sent me a prepaid return label but I cannot explain to these people I cannot return the product because it already installed in the motor. I have even given the seller the correct part number for these seals to make it right they just don't get it ! I have had pretty good luck in the past with eBay's buyer protection. That said, I'm sure the person working for eBay is a 20-something millennial that has never as much as put their hand on an engine. If they insist on you sending something back, I would send the box with the crank seals and ask for a partial refund. 2 Share this post Link to post Share on other sites
953 nut 55,078 #3 Posted December 9, 2019 In many cases the seller is not the manufacturer and is under the assumption that the kit is complete. Was this a new after-market set of gaskets or a NOS Kohler set from a closed down repair shop? Share this post Link to post Share on other sites
JoeM 7,871 #4 Posted December 9, 2019 At one time i used to react to issues the same way. I have found that sometimes the stress is just not worth it. For as little the cost, buy a couple seals and move on. E bay is a good source for some items but is full of re-sales. The kind of sales where people sell a thousand items a day and make a buck on each re-channeling the sale though the bay. That is why some E bay purchases come in Home Depot boxes, Amazon boxes etc. If it is a must for you, send those seals back in the PP envelope. They are just going to throw them away. 2 Share this post Link to post Share on other sites
Herder 2,354 #5 Posted December 9, 2019 I try to avoid these situations to the best of my abilities, even if the price is right. EBay is to risky and trying to make contact with the seller when things are incorrect is a pain in the @$$ I fund a vender for all my Kohler (small engine) needs. I buy all of my carbs, gasket sets, etc from "I Save Tractors" He's a phone call away if you have a problem, need installation help or need to return a carb. Yes I get it you can buy a carburetor on EBay for $16.00 but I don't here a lot of success stories. I do like EBay for old one of a kind items, some thing vintage. Tires even. Sorry for your aggravation randy, PM me I may have some crank seals. 2 Share this post Link to post Share on other sites
WHX?? 48,781 #6 Posted December 9, 2019 I suppose you already gave them a positive review Cribs. If not stick it to them with a bad one. Sellers on fleabay hate that...well the good sellers anyway. When most people read the feedbacks they only real the bad ones that's why. I never give feed back till I use the product. I guess you did kinda. Like Dick said most of these kits are prepackaged and the seller is just moving them so the seller has no clue as to what's right or wrong in the package. Someone doing the package might be putting the wrong piece in the package. Still the buyer should/can gripe to the seller and seller should make it right. Then the seller should let the packager know hey your screwing up so nobody else gets the wrong seal. Sadly doesn't happen that way most times. Yeah Norm @ save tractors is a little higher than some but you call him he always answers the phone. 1 Share this post Link to post Share on other sites
The Tuul Crib 7,336 #7 Posted December 9, 2019 (edited) I guess part of this whole thing is to pay attention and research what you are ordering to make sure it is correct. These were no doubt an aftermarket product and as said above the seller has no idea what they fit or if anything is incorrect and what they're selling . I have not given a review yet so the way I look at it anything goes at this point. Sure I'm out a little bit of money but that's not the point here. If you're going to sell a product you need to know a little more about it before you just throw it up on eBay. JMO Edited December 9, 2019 by The Tool Crib 1 Share this post Link to post Share on other sites
tom2p 2,394 #8 Posted December 11, 2019 (edited) we buy a lot on eBay almost every part I've recently installed on our Wheel Horse tractors was purchased on eBay new and used parts - including : all filters - oil, trans, air, and fuel plugs all belts - drive, PTO-to-mower, mower deck bearings, pulleys mower deck parts - blades, wheels, tensioner bushings, lift rods cables, electrical switches tubes also got couple of small parts from Parts Tree and tires from Wal Mart online I prefer to support local business when I can - but Wheel Horse dealer far from convenient ; dealer is almost one hour away - and has no evening hours and open on Saturdays until noon only On a typical Saturday, customer could be #3 or 4 in line for parts - while someone looks up and then searches for parts - then fortunate if they have the part because of this - have not been to a dealer in a long time - approx 15 years ? eBay has allowed me to keep and maintain our Wheel Horse tractors - and with a minimum of hassle Edited December 11, 2019 by tom2p 1 Share this post Link to post Share on other sites
WHX?? 48,781 #9 Posted December 11, 2019 Advise then Tom... quit yer day job so as you can be first in line at a Toro dealer for what parts they might have. After you get those parts march down to a good divorce lawyer cause you are gonna need it after she finds out what you spent. After you hit rock bottom with yer habit let us know and we'll come help you out... Seriously I hear what yer sayin. While I do work these tractors for upkeep on the ranch like many others here many tractors are still just a hobby for relaxation and fun on the show circuit. Without availability of cheaper parts, bearings, seals, gaskets etc that evilbay and the jungle site provide my hobby would not be feasible. Share this post Link to post Share on other sites
tom2p 2,394 #10 Posted December 11, 2019 (edited) 2 hours ago, WHX24 said: Advise then Tom... quit yer day job so as you can be first in line at a Toro dealer for what parts they might have. After you get those parts march down to a good divorce lawyer cause you are gonna need it after she finds out what you spent. After you hit rock bottom with yer habit let us know and we'll come help you out... Seriously I hear what yer sayin. While I do work these tractors for upkeep on the ranch like many others here many tractors are still just a hobby for relaxation and fun on the show circuit. Without availability of cheaper parts, bearings, seals, gaskets etc that evilbay and the jungle site provide my hobby would not be feasible. some of the eBay sellers I've purchased parts from are long time dealers that still have a brick / mortar store one seller is Killian's that has been in business since the 1950's - and is still / currently a Toro dealer and not just parts this past summer after an unsuccessful 'tour' of the local auto parts stores etc for Lubriplate Gear Shield - I found the stuff quickly on eBay PIAA silicone wiper blades ... eBay Aprilaire furnace filters ... eBay ... kid's baseball gloves ... bats ... football helmets and face masks ... eBay (eBay only source we could find for titanium face masks) etc etc etc Edited December 11, 2019 by tom2p Share this post Link to post Share on other sites
WHX?? 48,781 #11 Posted December 11, 2019 9 hours ago, tom2p said: Killian's that has been in business since the 1950's Yes they are my go to to keep my wife's vertical Toro mower going. Always have the parts I need and reasonable even with shipping. 9 hours ago, tom2p said: Aprilaire furnace filters ... eBay . I don't know how they sell them so cheap there. I sell them for quite a bit more out of my brick and mortar but I also have to keep three 60k service trucks on the road with 75k of service parts on it to pay for! Share this post Link to post Share on other sites
rmaynard 15,427 #12 Posted December 11, 2019 It should not be "shame on you ebay". It's not eBay's fault. I have been a seller/buyer on eBay since 1995 and never left a negative feedback, nor received one. The reason is that I work with my buyers. In the case of a kit that includes many individual parts, it is imperative that you as the buyer know what you are buying, and that you check to make sure that all parts are there and are right for the job before you start using any of them. eBay did you right by sending a label for return. If the seller is ignoring the problem, then file a claim against him. Explain your situation in the claim. If he fails to respond to you or eBay, you will probably get a favorable decision from eBay and get your money back. In the meantime, buy a seal to finish the job. They are not expensive. This is just my 2 cents worth and not meant to disparage either you or the seller. I just get tired hearing people bash eBay when it's not their fault. Share this post Link to post Share on other sites
tom2p 2,394 #13 Posted December 11, 2019 2 hours ago, WHX24 said: Yes they are my go to to keep my wife's vertical Toro mower going. Always have the parts I need and reasonable even with shipping. I don't know how they sell them so cheap there. I sell them for quite a bit more out of my brick and mortar but I also have to keep three 60k service trucks on the road with 75k of service parts on it to pay for! Aprilaire 413 filter (fairly common / standard filter I assume ?) ( replaced electronic air cleaner we had that was sorta/kinda PITA to clean ) Could not find 413 filter local - no go at Home Depot or Lowes. Not something I would contact installer about - they are 1 hour away. Hmmm - check Amazon and eBay - a zillion sellers with 413. Share this post Link to post Share on other sites
WHX?? 48,781 #14 Posted December 11, 2019 2 hours ago, tom2p said: Aprilaire 413 filter (fairly common / standard filter I assume Oh yeah real popular … I sell about 20 a week. Use only aprilair ones the generic ones are cheap knock offs. You will see the knockoffs in the near future at the big boxes. Electronic air cleaners have been outlawed for years now. They produce ozone ...a known lung irritant. Share this post Link to post Share on other sites
tom2p 2,394 #15 Posted December 12, 2019 6 hours ago, WHX24 said: Oh yeah real popular … I sell about 20 a week. Use only aprilair ones the generic ones are cheap knock offs. You will see the knockoffs in the near future at the big boxes. Electronic air cleaners have been outlawed for years now. They produce ozone ...a known lung irritant. add ozone to the list ... lead - from old paint and gasoline radon ... asbestos - from old brake shoes, clutch discs, flooring, old insulation gypsum .. from plaster saw dust trichlor and other chemicals solvents and paints ... that old DuPont Imron paint ... sheesh it's a wonder I'm still living Share this post Link to post Share on other sites
tom2p 2,394 #16 Posted December 12, 2019 6 hours ago, WHX24 said: Oh yeah real popular … I sell about 20 a week. Use only aprilair ones the generic ones are cheap knock offs. You will see the knockoffs in the near future at the big boxes. Electronic air cleaners have been outlawed for years now. They produce ozone ...a known lung irritant. i believe the old electronic air cleaner was an Emerson (?) all metal thin blades arranged horizontally thin wires arranged vertically would often make a ticking or zapping sound when fan would kick on ... I assume when dust particles or whatever were passing through ... ? often would be white dust or residue - maybe from the zapped dust or whatever ... ? Share this post Link to post Share on other sites
